When you visit the site for the service, it detects your service by this header info and signs you up.
"Hi you've subscribed to costing you .99/wk on your next bill. Let me be clear: I was not using my mobile to browse, I was using my laptop tethered to my phone...So I called Telstra, and after some trial and error managed to speak to a human.So the header info will go out, the site will capture it and send you a message which you then have to confirm to sign up. Using a i Phone teathered – And received a similar SMS saying the purchase had failed.(I have BOOST moblie on Telstra, I assume that blocks SMS purchases).She informed me that there was no way that it could have automatically happened and that I must have subscribed and entered my mobile number as Telstra do not supply that information.
Also, and somewhat surprisingly as this is some serious mindreader sh*t, she knew the 1300 number i was meant to call to unsubscribe and the opening hours of the premium SMS provider (pretty impressive for a first time complaint! She also said I would have to call back when I got the bill to get a refund...I don't believe Telstra are lying to you, more so, they would receive multiple complaints of people trying to get out of these charges that could potentially be valid. I would simply request that premium SMS to be barred from the service, to avoid this happening to you in the future- call them back once the bill is generated to have it credited.I don't see why you would want to waste more of your time pursuing something like this but of course it is up to you. Your phone number is included in the header information sent out by any connection going through the phone.Not happy with that response i dropped into the Telstra store on Bourke St.After being reassured that the sequence of events (tethering, browsing etc) was a coincidence ("hotspot uses WIFI and your phone number can’t be linked to it") and that Telstra would never give my details to a third party (by two different support staff no-less), they blocked premium sms and called the number 1300 to unsubscribe. So, on further investigation, this is a very well-known issue. I find it amazing that Telstra would:1) Sell my phone number to spammers and those using deceitful methods to drive subscriptions2) Lie to my face about it So, my question to you all... The Ombudsman is toothless from what I understand... I'm not sure whether I agree entirely with what you have been advised by the Telstra store – because even while tethered, websites can still "see" your mobile number as if you were using your mobile to browse the internet.